Billing & Discharge
Your physician will write a discharge slip and inform you when you are ready
to leave the hospital. However, cfb's concern for your healthcare does not end
with your physician's discharge order. Throughout your hospitalization, our
staff will be planning for your discharge and helping you prepare for any continued
care required. Please make every effort to make your discharge arrangements
on time.
Your Hospital Bill
Your nurse will give you a discharge slip. You or a member of your family should
present this slip to accounts on the first floor and complete the necessary
financial arrangements.
In most cases, a final bill will not be
ready at discharge because accounts may
not have received charges for treatments
or medications administered during the 24
hours preceding discharge. A final bill
will be ready within 2 hours of accounts
receiving all charges from the hospital.
A discharge clerk will be able to determine what portions of your hospital
bill will be covered by insurance. Payment for charges not covered by insurance
will be expected at discharge. If you have questions about difficulties you
anticipate concerning the financing of your bill, please let accounts know well
in advance.
Your daily "room charge" includes
many items and services important to your
healthcare, including your room, nursing
care, light breakfast, housekeeping, linen,
building maintenance, and fees for admitting,
discharge planning, and medical records.
Separate charges are made for the operating
room, anesthetic gas (excluding oxygen),
drugs and medications, and special treatments
or therapies. Fees from your physician,
and if required, services rendered by consulting
physicians, radiologists, pathologists,
and anesthesiologists are not included.
Generally, most of your bill will be covered by your cfb membership or your
health insurance. In case of health insurance, this coverage is a contract between
you and your insurance company. While we will cooperate to the fullest to do
what is necessary for the processing of your claim, you are ultimately responsible
for your account.
You may periodically receive a statement
from cfb until your account is completely
settled, either by insurance or personal
payment. Please remember to bring all insurance
information with you upon admission. If
you have any questions regarding your hospital
bill or insurance coverage, please feel
free to contact accounts on +260-211-255-728.
Patient Accounting
A representative from accounts can answer
questions about your hospital bill and help
you interpret financial policies and billing
procedures at the hospital. You may contact
them by dialing +260-211-255-728,
Monday through Friday, 08:00 hours t0 16:30
hours.
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