Patient Representatives

At cfb we are committed to providing superior healthcare in a safe, compassionate environment. We try to make every patient’s hospital visit pleasant, but if you have concerns, there are steps in place to help you.

Our administration department will assist you with any concerns you may have. Our goal is to handle a complaint at the time it happens. If you are dissatisfied with any aspect of our services, have any questions regarding our hospital, or simply would like to compliment a particular individual on a job well done, please feel free to contact administration on telefax +260-211-256731 or email admin@cfbmedic.com.zm.

All concerns will be treated with confidentiality whenever possible and handled in a timely manner.